Jason Baron, CTIE
Jason Baron, CTIE
Transforming Industries:
Leadership Excellence in Big Tech, Travel, and B2B Distribution
Transforming Industries:
Leadership Excellence in Big Tech, Travel, and B2B Distribution
- EXPERIENCE
Ingram Micro
Client Account Rep, Sr. - Amazon Jan 2022 – Present
Annual Sales: High Multi-Million | % of Target: 99% | B2B | Product: Consumer Electronics
Amazon Retail Platform SME; Manager backup; Orchestrating best practice initiatives across multiple business units, e-tail accounts, and military channels to increase visibility and customer entanglement, generating multi-million-dollar sales opportunities.
Key Accomplishments:
- Leadership: Championing automation projects, advising numerous Xvantage teams, collaborating externally with TCS; Recognized as a top performer (top 7%) and awarded President's Club Winner 2022
- Rev Drivers: Pioneering intangiblesales workflow targeting data capture/POS and software solutions
- Automation: Led the design of automated processes to reduce manual workload, maximally saving 2,000 hours (’23); Spearheaded catalog retrieval improvements reducing SLA from 6 months to 3 hours; Enhanced backorder visualization tool; Fostering collaboration on data processing best practices
- $ Rev Gen: Crafted ’22 GTM strategy; increased YoY revenue 227% and unit sales 273% despite 25% market decline; Optimized catalog management drove significant revenue and strong margins
- Compliance: Reduced infractions by 78%, exceeding FY22 target by 58%, saving 64% YoY; Increased PO ship window +42%, MOQ +5, re-scripted EDI 846, changed carrier (+60% improvement)
Technology Utilized: Qlik Sense, Rumba+, MS Office, Teams, Amazon Vendor Central, ChatGPT, Workforce Dimensions
Hunter Mountain Ski AreaSEASONAL SKI COACH | Nov 2014 - Jan 2015, Dec 2019 - Mar 2023
Coached all-mountain skiers aged 13-15 in the "Teen Pro" program, designed to develop future Junior Ski Coaches. Collaborated with two other instructors to help participants excel as all-mountain skiers, freestylers, and racers. Skiers received instruction for 13 consecutive weekends, fostering skill development and camaraderie.
Key Responsibilities:
- Talent Development: Mentored and nurtured skiing talents, guiding participants to excel in all-mountain skiing, freestyle, racing, and coaching skills
- Program Management: Coordinated and executed the Teen Pro program, fostering strong relationships with participants and tracking their progress throughout the season
- Team Collaboration: Worked closely with fellow ski coaches to create a supportive and engaging learning environment that maximizes participant growth and success
- Safety & Guidance: Ensured the safety of skiers, provided guidance on skiing techniques, mountain etiquette, and equipment usage, and instilled a sense of responsibility in future coaches
AmazonAccount Manager, Strategic Account Services Apr 2021 – Oct 2021
Annual Sales: $430M | % of Target: 103% | B2B | Product: Consumer Electronics
Primary POC for Tier 1 vendors, driving innovation and operational improvements. Collaborated with cross-organizational teams to achieve business objectives maximize growth opportunities and fostered strong customer relationships.
Key Accomplishments:
- Strategic Development: Deployed comprehensive business and marketing strategies, resulting in surpassing revenue goals.
- $ Rev Gen: Spearheaded sales initiatives achieving +257%unit sales and +233% revenue targets during Prime Day.
- Innovation: Revamped procedures to boost operational efficiency, increase profitability, and enhance CX
- Customer Relations: Improved launch and SEO strategy; droveUK/EU adoption. Exceeded YoY vendor revenue goal by 121%
- Accolades: Received top NPS ranking (1/63) based onpartner nomination for embodying Leadership Principles
Technology Utilized: Tableau, MicrosoftOffice, Slack, Teams, Amazon Vendor Central, SQL-based tools, Concur, ADP
Scandinavian AirlinesKey Account Manager, Global Sales March 2017 – April 2021
Annual Sales: $12M | % of Target: 113% | B2B | Product: Airline Seats
Regional process owner of channelsales. Managed full lifecycle relationships. Drove joint partner initiatives, shaped marketplace messaging, and provided representation. Built strategy and pricing models for net new sales by tracking market demand and behavior.
Key Accomplishments:
- $Rev Gen: Increased revenue +77% ($5M)within two years, surpassing 2018 KPIs by 12.8%; doubled B2B portfolio
- Biz Dev: Revamped contracts; yielded $2million (+52%) in channel revenue and +17% passenger growth
- Innovation: Conceived a low-cost solutionto boost ancillary sales via white-labeling; Rolled out in 2019 roadmap
- Influence: Chosen as “US Group Champion” to globally definelegal T&Cs of passenger carriage
Technology Utilized: Power BI, Sway, MicrosoftOffice, Teams, SharePoint, GoTo, Jive, CRM, Concur, Amadeus GDS, ADP
Dan Hotels Israel
Market Manager, North America Jun 2015 - March 2017
Subscriber Base: 9000+ | % Growth: 900% | New Accounts: +20% (480+) | B2B | Product: Hotel Room Nights
Promoted from Business DevelopmentAssociate to Market Manager, North America in 9 months. Anchored business development efforts for travel advisors within NA. Oversaw marketing, travel agent education, landing new accounts, and conducting webinars.
Key Accomplishments:
- Business Development: Cold-called and conductedsales calls and training for 480+ accounts, resulting in 20% database growth
- Marketing: Developed targeted marketing campaigns;Grew subscriber base 900% via prospecting and networking; Curated effective presentations for webinars,driving engagement and increasing brand visibility
- Engagement: Served as a featured speaker at meetingsand conferences, bolstering brand recognition and credibility
Technology Utilized: MailChimp, G Suite,MyMaps, Salesforce, ConstantContact, Microsoft Office, Teams, Zoom, GoTo, ADP
GTA - TravelBound, a Kuoni Company
National Sales Account Manager - Travel Bound – Feb 2015Duration: 2 Months | B2B | Product: Travel Wholesale Services
Handpicked by the company president to manage and grow national strategic partnerships for a leading international travel wholesaler. Actively engaged with various departments to identify opportunities for enhancing team function and product lines.
Key Accomplishments:
- Cross-Functional Collaboration: Worked closely with the president and department heads to offer innovative solutions for external customer engagement and drive business growth
- Competitive Analysis: Conducted a comprehensive competitive landscape analysis, assessing key accounts, financial risk, and identifying company advantages
- Digital Presence: Spearheaded the development and launch of the company's Facebook fan page, increasing brand awareness and expanding digital presence
Technology Utilized: Microsoft Office, Facebook, Salesforce, Google Analytics
Flight Centre, USAGroup Specialist - GOGO Worldwide Vacations – Nov 2014Annual Sales: $500K | % of Target: 250% | B2B | Product: Wholesale Travel Packages
Developed and sold group tours of up to 150 travelers. Influenced decisions and employed strong negotiation skills resulting in beneficial outcomes for both client and company. Solicited new business via cold calling and marketed services at events.
Key Accomplishments:
- Sales: Met and surpassed KPIs weeklyin a fast-paced and high-volume setting; Ranked top 5 company-wide for future revenue, recording $500K+ in annual sales
- Sales Ops: Transformed team sales process byemploying consultative sales techniques and leveraging scarcity
- Recognition: Achieved highest NPS ratingsfor providing exceptional customer service
Technology Utilized: Trams, Sabre GDS,Calypso, Flight Express, Microsoft Office, Salesforce, Concur, ADP, Cisco,
VMWare
Largay Travel, Inc.Associate Travel Advisor, Support – Oct 2013Provided support to Travel Advisors by designing and booking comprehensive itineraries, maintaining communication with travel partners, and ensuring client satisfaction throughout their trips. Conducted in-depth research on travel components and collaborated with vendors to promote exclusive Largay Travel packages.
Key Accomplishments:
- Itinerary Design: Crafted logical and progressive itineraries for clients, ensuring seamless travel experiences by booking all components and addressing client preferences
- Research & Reporting: Conducted extensive research on various travel aspects, including pricing, availability, destination profiles, tour itineraries, entry requirements, and special events
- Marketing & Promotion: Represented Largay Travel at sponsored events, generated leads, and converted them into clients by promoting agency-exclusive packages and maintaining client portfolios
- Administrative Support: Processed payments, created itineraries, and generated targeted marketing lists using Clientbase+; Utilized Sabre GDS to process air reservations
Technology Utilized: Clientbase+, Sabre GDS, Microsoft Office Suite
Mohawk Mountain Ski AreaSki Instructor (Part-Time / Seasonal) Nov 2013 - Jan 2014Provided ski instruction to individuals of various skill levels, fostering a supportive and enjoyable learning environment on the slopes.
Valerie Wilson TravelLeisure Research Assistant Oct 2012 - Jan 2013
Supported a team of five luxury travel advisors at Valerie Wilson Travel, gaining invaluable experience in the travel industry; Created STARS profiles using Sabre GDS and accelerated the completion of a 10-month Clientbase+ database project.
Key Accomplishments:
- Advisor Support: Provided research and logistical support to a team of five luxury travel advisors, ensuring seamless client experiences and maintaining high standards of service
- STARS Profiles: Created and managed STARS profiles for the team using Sabre GDS, showcasing my proficiency in Global Distribution Systems and attention to detail
- Database Project: Inherited and efficiently completed a 10-month Clientbase+ database project in just a few months, demonstrating strong project management and organizational skills
Technology Utilized: Sabre GDS, Clientbase+, Microsoft Office Suite
Juvenile Diabetes Research FoundationSpecial Events Assistant (Contract) Apr 2012 – May 2012Aided in the planning and execution of a gala fundraiser for the Juvenile Diabetes Research Foundation. Collaborated on the design and production of programmatic materials, contributing to the success of the event.
Power Home Remodeling GroupField Marketing/Events Manager – Dec 2011Managed and trained teams of 2-5 individuals daily, consistently generating up to 10 leads per day and exceeding the goal of 3. Recognized for outstanding performance with the President's Club trip.
Okemo Mountain ResortSki Instructor (Full-Time / Seasonal) Nov 2010 - Apr 2011Provided ski instruction to a diverse range of clients, ensuring safety and enjoyment while sharing my passion for the sport.
Tauck Family FoundationPaid Intern - Sparks Program – Aug 2010Escorted a group of 15 inner-city students on a historic tour of New England, providing immersive learning experiences and fostering personal growth for each participant in the Tauck Family Foundation Sparks Program.
University of ConnecticutPublic Relations, Marketing, Engagement Intern – May 2010Contributed to the University's public relations and marketing efforts, with published work in the Hartford Courant, Los Angeles Times, and the University's newspaper. Managed a 1&1 client database and website, including Constant Contact email broadcasts and electronic newsletters, increasing reach by 170% to over 1,500 subscribers.
Mohawk Mountain Learning CenterSki Instructor (Part-Time / Seasonal) Nov 2004 - Apr 2010Provided ski instruction to clients of various ages and skill levels, fostering a supportive and enjoyable learning environment.
TauckPaid Intern - IT Helpdesk – Aug 2005Assisted the IT Helpdesk by handling global telephone inquiries and supporting employees remotely. Provided step-by-step solutions to common problems, gained exposure to CITRIX environment, and maintained and upgraded dummy clients.
Projects
DO-IT-YOURSELF (DIY) OPEN-SOURCE Closed Loop “Artificial Pancreas”
INDEPENDENT CONTRIBUTOR Jul 2019 - Mar 2022
Contributed to the development and implementation of the Open Artificial Pancreas System (#OpenAPS), an innovative DIY solution for personal use that automates insulin delivery. Leveraging a self-assembled APS rig and command-line interface, the system communicates with insulin pumps and glucose monitors via radio frequency and Bluetooth to optimize glucose management.
Key Accomplishments:
- Community Engagement: Acted as a volunteer and mentor for a global community of Type 1 diabetics, providing guidance on system installation and troubleshooting.
- Documentation: Created user-friendly installation instructions and resources to streamline the adoption process for community members.
- Personal Impact: Achieved a significant improvement in diabetes management, reducing hemoglobin A1C from 7.8% to 5.4%, maintaining glucose in-range 93% of the day for 2 years, and decreasing insulin requirements from 80 units per day to 20, resulting in an 85+ pound weight loss.
Technology Utilized: Jubilinux, Debian 9 Stretch, Python, SSH, PuTTY, Intel Edison, Raspberry Pi, GitHub, Heroku, Azure, Termius
- EDUCATION
Yale University
Certificate, coursera.com, May
- Introduction to Negotiation: A Strategic Playbook for Becoming a Principled & Persuasive Negotiator
The University of ConnecticutBachelor's Degree Communication SciencesMinor: Latino Studies
Academic Achievement: Dean's List, Spring 2010
Activities:
- HuskyTech: On-campus IT support, assisting students and staff with technical issues
- Competitive Ballroom Dance Team: Participated in team practices and competitions
- HuskyThon: All-night dance-a-thon fundraiser supporting cancer survivors
- JumpStart: Educational advancement program for underprivileged children
- GUARD Dogs: Provided sober rides to promote on-campus safety
- Alpha Phi Omega: Community service-based fraternity focused on independent projects
- REFERENCES
Jason has the keen ability to turn complex process challenges into opportunities. He uses empirical data analysis to understand current state and identify potential solutions. His passion for knowledge share and operational excellence is admirable. Jason is a rising star at Ingram Micro and has unlimited potential excelling in every role he achieves.
I worked closely with Jason while we were Account Managers. Jason is great at building relationships both with internal and external team members. He is passionate about identifying and resolving key business issues. Jason also prioritizes knowledge sharing to intentionally elevate all those around him. Jason is an enthusiastic employee and would be a valuable asset to any team.
I have worked with Jason as a peer during our time as Account Managers and he has been thoughtful and inquisitive, always ready to deep-dive a vendor or customer issue so that it can be solved for the wider team. His sincerity is one of his greatest assets and I believe that he would excel in any role where trust is required, such as with vendor relations.
It was a great pleasure to work alongside Jason at Amazon. While we only worked together for a short time, he’s dedication and knowledge of internal processes made him stand out above the rest. I truly enjoyed sitting in meetings with him and hearing about all his recommendations to optimize our vendor’s business. Overall Jason demonstrates initiative, intelligence and creativity. I recommend him highly and look forward to hopefully working together in the future.
As a Senior Inside Sales Rep at Ingram, it is my pleasure to write this sincere letter of recommendation for Mr. Jason Baron, Strategic Account Services Account Manager at Amazon for our account. Jason has been detail oriented, extremely focused and result driven. He has proven himself to be one of the best Strategic Account Managers we’ve worked with in the last five years. It was amazing to be able to review with Jason the extensive list of long pending and most complex issues which he resolved for us in a short period of time. This could not have been possible without his in-depth knowledge of Amazon's system, troubleshooting skills, identifying appropriate contacts with follow ups to get the issues resolved. Jason has great account management ability along with an eagerness and enthusiasm to develop new business by learning new things, meticulous work habits and always working to go above & beyond! Wishing him all the success in his future endeavors.
It is my pleasure to provide this short letter of recommendation for Jason Baron. As the Head Office administration department representative, I had many possibilities to work closely with Jason since he started his position as Key Account Manager in SAS sales department in the US in 2017. I have often worked with Jason on different projects during all these years, and I can personally attest to his fortitude and professionalism for tasks and the sales department’s responsibilities. During his employment at SAS, Jason showed a great attitude and excellent sales skills being responsible for a portfolio of large and important customers and leisure travel agencies across the US territory. Jason is a reliable and dedicated member of the sales department. He constantly shows professionalism when working with various sales initiatives, planning campaigns and promotions and focusing on enhancement of customer relationship. Jason is well organized and hardworking and has excellent attention to commercially important details and issues. During his employment at SAS, Jason consistently demonstrated good attention to commercial relationship with clients and good selling/marketing capabilities. He also worked very effectively with contractual matters during regular negotiations of SAS commercial agreements offered to corporate customers and travel agencies.
I have had the pleasure of working with Jason as out account rep while he worked at SAS. In short time Jason had a firm understanding of our company, business model and customers. His understanding and drive helped us move market share to an otherwise stagnant partner. Always a pleasure to work with, even when he had to deliver negative responses to our request. A true professional and one that will be missed in our industry.
I would like to convey to you the utter delight we have with your performance in the Israel Hotel Representation office in NY. I had an opportunity to talk to many travel agents, many of which mentioned your activity by name and were happy with your professional services and knowledge.
Jason is very personable, reliable and a joy to work with. His follow-up and follow-through are impeccable. He always strives to understand his clients' business and tailors his proposals accordingly. Jason is trustworthy and communicates well. I recommend Jason for any position he decides to pursue in the future.
This letter is my personal recommendation for Jason Baron. I worked with Jason when he joined our team at Travel Bound to support our national account relationships. I found Jason to be a bright, diligent and responsible employee, tackling all assignments with dedication and a smile. His past experience in a measured sales environment showed me that he has a desire to make use of all available tools in order to make or exceed assigned objectives.
Besides being a pleasure to work with, Jason is a take-charge person who is able to collect information from different sources and create a cohesive presentation, present creative ideas and communicate the benefits. He shows great interest in learning what makes the business run, and looks for ways to better understand the customer. He invested time in getting to know his co-workers and learning what roles they play so he would know how best to work together.
Though Jason was an asset to our sales efforts, he was also extraordinarily helpful in other areas of the company. In addition to compiling market information and making it available to our sales representatives so they can have more productive meetings with our customers, he participated enthusiastically in brainstorming ideas for promotions and other ways to drive business and create a positive experience for our clients.
I highly recommend Jason for employment. He is a team player and would be a great asset to any organization.
It is my pleasure to write this recommendation for Jason Baron. I have known Jason for over 2 years now, and within that time he has proven to be an extremely strong sales representative. His organizational skills and promptness have always gone above and beyond, which really stands out among many sales representatives that I have encountered.
His exquisite professionalism has proven to be a great asset, as he is always willing to go above and beyond to ensure customer satisfaction. My position, as the Sales Manager for Boca Express Travel an American Express Representative, has allowed me the privilege to work closely with Jason and truly see his passion for sales and marketing at which he excels in both areas.
Jason is always willing to offer his assistance with anything that I may need to maintain an excellent rapport with our clients and beyond.
Jason contacted Mathy and me shortly after he started with Dan Hotels. He came up to Armonk for a cup of coffee and it immediately struck me that he that he was one of the most skilled and engaging brand reps I'd met in the business. Jason has an outstanding combination of product knowledge, composure, enthusiasm and warmth. He clearly believes in building relationships as the foundation of his business, and I always look forward to our meetings. We've owned our agency for 6 years and between us can only name a handful of people that we're as comfortable doing business with. Jason is a consummate pro!
Nancy Parker
President
Argosy Travel
I have known Jason Baron for a few years and am very impressed with his knowledge of the product he sells. He gave an impromptu presentation to my Rotary Club and he was most impressive. His many levels of understanding of the destination of Israel and the Dan hotels was interesting, intelligent, and educational. He received kudos from the group and many expressed a renewed desire to visit.
Jason is a pleasure to work with. As an Accounts Manager for Dan Hotels, Israel, Jason makes coordinating Israel trips for mutual clients extremely simple and easy. He displays a deep knowledge of the product he represents and has a special talent for conveying his message in a unique and memorable way. As a rep, he goes above and beyond by making himself accessible at all hours of the day, which I truly appreciate as a consultant.
He is extremely thorough and never leaves any stone unturned. This is what separates Jason from his peers -- his willingness to go above and beyond. He is trustworthy, smart and patient, as well as a problem solver and a hard worker.
Furthermore, I think the strongest quality he possesses is his ability to cultivate and build relationships with agents, management and consumers alike. He connects on a business level as well as on a human level which I think helps foster prosperous business relationships.
It is a pleasure to write this brief letter of recommendation for Jason Baron. As a group sales agent with National Travel, I have worked with many tour operators and groups specialist in my career which began in 1974. Jason is by far one of the best with whom I have worked during this time.
His professionalism throughout the year in which we worked together on a destination wedding in Mexico was simply outstanding. Every request, whether via e-mail or over the phone, was handled in a timely and satisfactory manner. He cheerful demeanor in resolving problems for a group of forty-nine people never faltered at any time. This group comprised of travelers from four different cities in the States and one residing in Tokyo. Making sure that everything came together in order to ensure a prefect wedding for the couple was no easy task. Jason's abilities to make it all happen perfectly was greatly appreciated by me, and of course, the happy couple. In short, his skills at GoGo resulted in my being able to sell a product that pleased the most demanding clients.
I certainly look forward to working with Jason wherever he is in the travel business. His dedication and positive "can-do-attitude" will make my job much easier to accomplish.
I loved working with Jason, he made the process of booking my group with GOGO Tours very easy. The communication level was beyond compare when it came time to negotiate the group contract and the concessions. I look forward to working with Jason hopefully in the near future.
I had the pleasure to work directly with Jason at Travel Bound. He has character and is highly motivated when it comes to achieving goals. Detail-oriented, customer-centric, and a team player, I would highly recommend Jason to any company looking to expand their sales efforts. Jason is a loyal, dedicated employee who I've found to be passionate about his work. Terrific team player, quick leaner who is very loyal to his employer as well as his clients.
I am delighted to write a letter of recommendation for Jason Baron. I have had the pleasure of knowing Jason on a personal and professional level for the past two years.
Working in a Virtuoso travel agency based in New York City, I have had the opportunity to meet numerous suppliers in the luxury market. Sometimes, you connect with someone who stands out-Jason is that standout sales representative. He has presented Dan Hotels to our agency multiple times. His presentations are clear and informative and he knows the product inside and out. He is quick to respond to questions and concerns and eagerly goes above and beyond, leaving you confident that your clients will be happy and well looked after during their stays at his properties.
I have also attended Young Travel Professionals networking events with Jason and I am always impressed by his enthusiasm for the industry and his ability to hold a conversation with absolutely anyone. Jason shines in a networking environment-he goes out of his way to connect with as many people as he can and also bring the various connections he makes together.
I wholeheartedly recommend Jason-he would be a tremendous asset to any position.
- LET'S CHAT!
Greater New York City Area, Remote
